Privacy Policy

888poke Privacy Policy — Keeping Your Information Safe

888poke places your privacy at the top of its priorities. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
SSL Encrypted
GDPR Compliant

How We Protect Your Privacy

888poke believes your personal information belongs to you alone. Here are the core principles that underpin our privacy policy.

Minimal data collection

888poke only collects information needed to deliver its services. No unnecessary personal data is requested. The purpose behind any data collection is always made clear to you.

Encrypted Protection

All your personal information and transaction data is protected with best-in-class SSL/TLS encryption. No unauthorised party can access your data.

Not sold to third parties

888poke never sells your personal information to advertisers or third parties. Your data is not shared except where legally required.

Your Control

You can view, correct, or request deletion of your information at any time. 888poke gives you full control over your data.

Cookie transparency

Cookies on the 888poke website are used solely to improve your experience. Our cookie policy details exactly which cookies are used and why.

Retained for a defined period

Your data is never held beyond the specified retention period. Once a service period ends or upon your request, data is securely deleted.

By using any 888poke service, you are considered to have accepted this privacy policy. Please read it carefully before getting started.

1. What Information We Collect

888poke collects certain information to deliver the best possible gaming experience. This happens in two ways — information you provide directly, and information collected automatically based on how you use the platform.

Data types Example How We Collect Information
Identity information Name, date of birth, national ID number At the time of registration and KYC verification
Contact information Email, mobile number At the time of account creation
Financial Information Mobile banking number, transaction history Time of deposit and withdrawal
Device information IP address, browser, operating system Automatically
Gaming activity Game history, bet amounts During platform use
Cookies & tracking Session cookies, preference settings Time of website visit

888poke only collects information that is legally required or strictly necessary to provide our services. Collecting more than what is needed goes against our policy.

2. Why We Collect Information

888poke collects your information because quality service simply cannot be delivered without it. The core purposes for which we use your data are:

  • Account Management: To create, manage, and secure your 888poke account.
  • Identity verification: To comply with international KYC and AML (Anti-Money Laundering) regulations.
  • Transaction Processing: To process deposits and withdrawals.
  • Customer support: To address your questions and resolve any complaints.
  • Security assurance: To prevent fraud, forgery, and unauthorized access.
  • Responsible gaming: To monitor your gaming behaviour and identify potential signs of problem gambling.
  • Legal Compliance: To meet the requirements of licensing authorities and legal bodies.
  • Service improvement: To improve the overall 888poke platform and user experience.

888poke never shares your information with third parties for marketing purposes. Promotional communications are not sent without your consent.

3. Information Sharing Policy

888poke never sells your personal information. However, there are limited circumstances where sharing data with third parties may be necessary:

  • Payment processors: Necessary information is shared with mobile banking and payment gateway providers to process transactions.
  • Law Enforcement: Information may be disclosed to authorities where required by court order or legal obligation.
  • Licensing Authority: Data is provided for routine audits by the gaming license regulatory authority.
  • Technology partners: Trusted technology service providers may access limited data to operate the platform — they are also bound by our privacy standards.

When data is shared with third parties, 888poke ensures they uphold the same privacy standards. The security of your information is our responsibility.

4. Cookie Policy

888poke uses various types of cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookie types Purpose Duration
Essential Cookies Maintaining login sessions and ensuring security Until the session ends
Functional cookies Remembering language preferences and theme settings 1 Year
Analytics cookies Analyzing website traffic and usage patterns 2 Years
Security cookies Detecting fraudulent activity 30 Days

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain 888poke services from functioning properly.

5. Data Security Measures

888poke protects your information using industry-leading technology and practices. The key components of our security framework are:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Two-factor authentication (2FA): An extra layer of security to protect your account login.
  • Firewall protection: An advanced firewall system prevents unauthorised access.
  • Regular security audits: Regular security assessments are conducted by independent third-party experts.
  • Data center security: Our servers are hosted in internationally recognised, secure data centres.
  • Staff training: All 888poke employees receive training on privacy and data security.

In the event of a security breach, 888poke will notify affected users within 72 hours and take prompt steps to resolve the issue.

6. Data Retention Period

888poke does not retain your information longer than necessary. Retention periods vary by data type and are as follows:

  • Account Information: Up to 5 years after account closure (as required by law).
  • Transaction Records: 7 Years (in accordance with financial regulatory requirements).
  • KYC Documents: 5 years after account closure.
  • Gaming history: For the duration of the active account and 2 years after closure.
  • Communication logs: 1 Year.
  • Cookie data: By cookie type (30 days to 2 years).

Once the applicable retention period has passed, or upon your request, data is securely and permanently deleted — unless retention is required by law.

7. Your Rights

As an 888poke account holder, you have the following rights regarding your personal information:

Right to access

The right to know what information we hold about you.

Right to Rectification

The right to correct inaccurate or incomplete information.

Right to erasure

The right to request deletion of your data under certain circumstances.

Right to restrict processing

The right to request that data processing be restricted in certain cases.

Right to data portability

The right to receive your information in a structured, portable format.

Right to Object

The right to object to the use of your data for specific purposes.

To exercise any of these rights, please contact the 888poke customer support team. We are required to respond to your request within 30 days.

8. Minor's Privacy

888poke is strictly for users aged 18 and above. We never knowingly collect information from anyone under the age of 18.

  • Age is verified at the time of registration.
  • If data from a minor is collected inadvertently, it will be deleted as soon as we become aware of it.
  • If a parent or guardian becomes aware of an account created in a child's name, please contact 888poke Support immediately.

Gambling by anyone under the age of 18 is strictly prohibited. If you know a minor who is using 888poke, please contact us immediately.

9. Third-Party Links

The 888poke platform may at times reference third-party services or content. In such cases:

  • 888poke is not responsible for the privacy policies of third-party websites or services.
  • Please read the privacy policy of any third-party service before using it.
  • 888poke's game software providers operate under their own data policies — however, we work exclusively with GDPR-compliant providers.

10. Policy Changes

888poke may update this privacy policy from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • A notice will be sent to your registered email address for any significant changes.
  • Continued use of 888poke after any changes constitutes your acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date.

11. Contact Us

If you have any questions or concerns about the Privacy Policy, please contact 888poke's data protection team:

888poke Privacy & Data Protection Team Email: [email protected]
Response Time: Within 2–5 business days
Language: both Bengali and English are accepted

Upon receiving a request to exercise your rights, we are legally required to respond within 30 days. Complex requests may take up to 90 days — in which case, we will notify you in advance.

For a safe and trusted gaming experience
Join 888poke today

888poke is fully committed to protecting your privacy and personal data. Enjoy slots, Live Casino, and much more with complete peace of mind.

Register for free Sign in
SSL Secured
Data is encrypted
Licensed Platform
24/7 Support
বাংলা